For each visitor to our website, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible). If you wish to subscribe to our mailing list, you can submit your email address directly by opting-in on our toolbox page or communicating with us via email. Otherwise, we may only aggregate information on what pages our consumers access or visit.
While interacting with our website, you may voluntarily submit personal information to Teflon Roofing By providing such information through our website, you agree that we may utilize that information to provide you with requested or relevant services. We will take reasonable efforts to maintain the security of information you provide to us through our website, but by submitting information through our website you acknowledge that you are ultimately responsible for the information you provide.
We have created this Privacy Policy, which applies to each and every Teflon Roofing webpage, in order to disclose our information gathering and dissemination practices. We are committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. You agree to this Privacy Policy, in its entirety, when you: (1) access or use this website; (2) select, order, register, or subscribe to any of the services, information, products, materials, courses, and/or resources (collectively, “Services”) offered on this website by clicking on item presented and/or submitting personal information; and/or (3) give your express consent to the terms of this Privacy Policy. If you do not agree with the terms and conditions of our Privacy Policy, please do not use or access this website. In addition, your continued use of our website following the posting of any updates or changes to the terms of this Privacy Policy shall mean that you are in agreement and accept such changes.
Please read this Privacy Policy before using this site or submitting any personal information. If you do not agree to this Privacy Policy, you should not use or access our site.
1. Information We Collect
We may collect and may make use of personal information to assist in the operation of this Website and to ensure delivery of the Services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible Services that may be available to you from us. We may also be in contact with you with regards to completing surveys and/or questionnaires related to your opinion of current or potential future Services that may be offered.
A. Personally Identifiable Information
Voluntary submissions of personally identifiable information can occur for various reasons, such as if you request to receive information about our Services, subscribe to one of our mailing lists, or purchase any Services.
We collect personally identifiable information, like names, addresses, phone numbers, email addresses, and IP addresses. You are responsible for ensuring the accuracy of the personal information that you submit to us.
We will only use your personal information for the following purposes: (1) to deliver the Services to you that you have requested; (2) to validate your compliance with the Terms and Conditions of use of this Website and the terms of this Privacy Policy; (3) to verify accounts and activity, and to monitor suspicious or fraudulent activity; (4) to reach you, when necessary, regarding your use of the Website or Services; (5) for content improvement and feedback purposes; (6) where required by law or where we believe it is necessary to protect our legal rights, interests, and the interests of others; and (7) as additionally described herein to better serve you.
In addition, we may use personal information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.
B. Non-Personally Identifiable Information
For each visitor to our Website, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible).
We also may collect various types of non-personally identifiable information to help us make your experience more enjoyable, measure site activity to identify future improvements that should be made, and compile aggregate data on what pages are accessed or visited, to help serve site visitors better. For example, we may use such data to tailor our advertisements, develop proper survey questions, and improve our Services. We may also use your IP address to gather broad demographic information, help prevent fraud and help diagnose problems with our server.
If you visit this Website with an open ID (such as Facebook), you may also be sharing and integrating data with third-party social media sites, and we may track aggregate data about the number of visits to this Website with an open ID, the number of items “liked” on this Website, or items on this Website that you choose to share with a third-party social media site.
Additionally, some of our Services are interactive and may request that you submit health-related information; however, we do not associate such health information with personally identifiable information you may have provided (such as for purposes of registering for events or purchasing products).
2. Relationship with Third Parties
A. Information Sharing / Advertisements
This Website may use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to this or other of our Websites. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. We may also develop relationships with other companies that we have specifically selected, to place ads on our Websites.
Third-party vendors, including Google, use cookies to display ads based on someone’s past visits to this or other of our Websites. You can set preferences for how Google advertises to you using the Google Ad Preferences page. By utilizing Teflon Roofing website, you acknowledge and consent that Teflon Roofing may use cookies to collect information about your use of its website. You also have the option to configure most web browsers to NOT accept cookies. However, be aware that disabling cookies may keep you from having access to some functions or services on our Website or the web-hosted software that runs on our Website.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to, you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. Otherwise all e-mail will include the opportunity to opt-out of any and all correspondence from us automatically. Once you have opted-out, this will permanently remove your email from our servers, preventing us from sending you anything in the future unless a different email address is used. Persons who supply us with their telephone numbers via e-mail communications may receive telephone contact from us in response to the nature of their inquiry.
With respect to Ad Servers, we may develop relationships with other companies that we have specifically selected to place ads on our web pages. As a result of your visit to their website, ad server companies may collect information such as your domain type, your IP address and clickstream information. For further information, consult the privacy policies of the individual URLs you do business with from our site.
C. Authorized Disclosures
We reserve the right to disclose your information if required or authorized to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of Teflon Roofing and its employees, visitors to our Website, or the public.
3. Our Data Security Policy
All collected information is stored in a technically and physically secure environment. Furthermore, access to this information is strictly limited, and the information is not accessible to the public. Our employees are dedicated to ensuring the security and privacy of all visitor information. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we use appropriate industry standard procedures to safeguard the confidentiality of your personal information, such as firewall, encryption, token authentication, application proxies, monitoring technology, and adaptive analysis of network traffic to track abuse of our network and its data.
In addition, we have appropriate security measures in place in our physical facilities as well to protect against the loss, misuse or alteration of information that we have collected from you on our Website.
Please be advised that, although we take every reasonable technological precaution available to protect your data, no data transmission over the Internet can be guaranteed to be 100% secure. Please ensure that you take all necessary precautions to protect your personal information while online.
4. Subscribing, Updating, Or Removing Your Personal Information
By submitting your email address on this Website, you agree to receive email from us. You can also subscribe to our mailing list by opting-in on our Contact page or communicating with us via email.
By submitting your email address, you also agree to allow us to use your email address for custom audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us.
If you are a subscriber to one of our mailing lists, you can customize your information and the mailing lists you have subscribed to, or stop receiving future communications, at any time by simply clicking the link called “Unsubscribe” or “Manage Preferences” at the bottom of any email you receive from us. That will take you to a preferences center where you can update your information and communication preferences. Once you have opted-out, this will permanently remove your email from our servers, preventing us from ever sending you anything in the future unless a different email address is used. Persons who supply us with their telephone numbers via e-mail communications may receive telephone contact from us in response to the nature of their inquiry.
If you have registered or subscribed with us and you no longer want us to use your registration information to provide the Services to you, you may close your account.
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, want to prevent your information from being used for purposes other than those for which it was originally collected or if you would like to opt out of future communications from us, you can contact us using the information below in the Contacting Us section.
To unsubscribe from a third-party service, you must contact that third party directly.
We reserve the right to retain any data that we are required to maintain under applicable laws. You may also have other rights under applicable federal, state, or local laws.
5. Children’s Privacy
This Website is not intended for children, nor is it targeted at children under the age of thirteen (13). Due to the age restrictions of this Website, none of the information obtained by this Website falls within the Children’s Online Privacy Protection Rule (COPPA) and we do not knowingly intend to collect personally identifiable information from children. If your minor child has provided us with personally identifiable information, you may contact us at the phone number or mailing address listed in the Contacting Us section if you want this information deleted from our records. We will then make reasonable efforts to remove your child’s information from the database that stores the information.
6. Jurisdiction Specific Provisions
A. California Residents
FOR RESIDENTS OF CALIFORNIA ONLY. The California Online Privacy Protection Act (CalOPPA) requires select businesses to disclose policies relating to the sharing of certain categories of your personal information with third parties. If you reside in California and have provided your personal information to us, you may request information about our disclosures of certain categories of personal information to third parties for direct marketing purposes in the preceding calendar year. You can submit such request by sending an email us at the address in the Contact Us section below.
B. Visitors Outside of the United States
We are located in the United States. The personal information that you provide to us is stored on servers located in the United States. If you are located in another jurisdiction, you should be aware that in order to provide the Services to you, we must transfer your personal information to the United States where it will be stored and processed in accordance with this Privacy Policy. We may transfer your information outside the United States to service providers with operations in other countries. By using the Services, you consent to such collection, storage and processing in the United States and elsewhere, though the United States and other jurisdictions may not afford the same level of data protection as considered adequate in your own country. We will take reasonable steps to protect your personal information. Note that your personal information may be available to the United States government or its agencies under legal process made in the United States.
C. Visitors from the European Economic Area (“EEA”)
If you are an individual in the EEA who is visiting this Website or using Services, know that we collect, store, use and otherwise process your personal information as described in this Privacy Policy, where we have legal bases under the applicable EU legislation (General Data Protection Regulation). The legal bases depend on the Services you use and how you use them and include where: (i) necessary for providing and improving the Services, offering you content and advertising and other personalized features that may be of interest to you, and providing customer support; (ii) necessary to perform our contractual obligations with you; (iii) you have consented to the processing; (iv) you have expressly made the information public on the Website, such as in a message board or other public forum; (v) necessary to protect our legitimate business interests and legal rights, and comply with legal obligations such as laws, regulations, or court orders; and (vi) necessary to protect your vital interests, or those of others.
If you are a visitor from the EEA, you have the following rights: (i) the right to be informed about what personal information is being processed, why, and to who else your information may be passed; (ii) the right to access personal information we have about you, (iii) the right to have your personal information corrected or amended, if what is held is incorrect in some way; (iv) the right to ask for your personal information to be deleted, in circumstances such as if the information is no longer required for the purposes it was collected, or you have withdrawn specific consent (however a withdrawal does not affect the lawfulness of processing of your personal data that occurred prior to the date of withdrawal); (v) the right to ask for a temporary halt to processing of personal information, such as in the case where a dispute or legal case has to be concluded; (vi) the right to receive the personal information you provided us, in a structured, commonly used and machine-readable format; (vii) the right to object to our processing of your personal information (and we will discontinue such processing unless we have compelling legitimate grounds to continue); (viii) the right to not be subject to a decision based solely on automated processing.
7. Contacting Us
If you need to contact us, you can email us at teflonroofing717@gmail.com or write to us at 372 Grant St, Chambersburg, PA 17201 or phone us at 717-830-8454.
We strive to provide excellent Services. If you have any questions about this Website, this Privacy Policy or our practices, please feel free to contact us using one of the methods listed above.
8. Terms and Conditions
Please read the Terms and Conditions (“Terms”) carefully to understand other terms and conditions that govern your use of this Website. The Terms are hereby incorporated by reference as part of this Privacy Policy.
9. Severability
If any part of this Privacy Policy is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
10. Revisions to Privacy Policy
Any information that is collected on this or other of our Websites is covered by the Privacy Policy in effect at the time such information is collected. We reserve the right to change or modify this Privacy Policy and any of our Services from time to time, and changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this Privacy Policy, we will notify you of those changes by posting them on this Website or by sending you an email or other notification, and we will update the “Last Revised” date above to indicate when those changes were made.
11. Disclaimer: By filling out forms on a Teflon Roofing web site you are “Opting In” to receive communications from Teflon Roofing If you have provided us with your name, phone number, email address, or other personal data or information, you agree, acknowledge, and consent that we may utilize that personal data or information, including send you emails, newsletters, and/or may call you to discuss produce or service offerings. You have the right to opt-out of such communications at any time, and can opt-out by sending Teflon Roofing a request by email or in writing to opt-out. In the event of a data breach, Teflon Roofing will make reasonable efforts to notify effected individuals of the data breach within 72 hours.
Privacy Policy Addendum
Effective Date: January 5, 2026
Thank you for visiting TEFLON ROOFING's ("we," "us," or "our") website. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.
1. Information Collection and Use
1.1 Personal Information
We may collect personal information from you when you voluntarily provide it to us through our website. This may include, but is not limited to, your name, email address, phone number, and any other information you choose to provide.
1.2 Use of Personal Information
We may use your personal information for the following purposes:
· To respond to your inquiries or provide information you requested.
· To process and fulfill your requests for services or products.
· To communicate with you regarding our services, promotions, or updates.
· To improve our website and enhance your user experience.
· To comply with applicable laws, regulations, or legal obligations.
2. Handling of Phone Numbers
2.1 Statement of Non-Sharing
We respect your privacy and will not share your phone number with third parties unless required by law or with your explicit consent.
2.2 Text Message Frequency
We may use your phone number to send text messages for various purposes, including but not limited to appointment reminders, service updates, promotional offers, and responses to inquiries. The frequency of text messages may vary, but on average, we send approximately five text messages per month or in response to inquiries.
2.3 Message and Data Rates May Apply Disclosure
When you provide your phone number for text message communication, you acknowledge that standard message and data rates may apply according to your service plan with your mobile carrier. You are responsible for any costs or fees associated with text message usage.
3. Information Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
5. Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. It is your responsibility to review this Privacy Policy periodically for any updates.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
TEFLON ROOFING
372 Grant St, Chambersburg, PA, 17201
JASON@TEFLONROOFING.COM
Copyright Teflon Roofing All rights reserved.
Terms & Conditions and Privacy Policy
Last Updated: 4-6-2026
Company Name: Teflon Roofing
Website: https://www.teflonroofing.com/
1. Program Description and Acceptance of Terms
Teflon Roofing (“Company,” “we,” “our,” or “us”) operates one or more text messaging, email, and call programs (collectively, the “Programs”) to communicate with customers and prospects regarding our services. These Programs may include, without limitation:
Service‑related alerts and reminders.
Customer support and scheduling updates.
Post‑project follow‑up communications, including satisfaction surveys, Net Promoter Score (NPS) collection, qualitative feedback about completed work, and invitations to leave public reviews on third‑party platforms.
Where permitted, limited informational or promotional messages related to our services.
By providing your contact information (including your mobile phone number and email address) and opting in to receive messages from us, or by using our Website or services, you agree to these Terms & Conditions and our Privacy Policy (together, the “Terms”). If you do not agree, please do not enroll in any Program or use the Website.
Program / Brand Name(s): “Teflon Roofing Customer Communications”]
Program Description: One‑time and recurring communications by SMS, MMS, phone, and email related to service scheduling and support, post‑project surveys (including NPS), feedback collection, and invitations to leave public reviews, as well as other service‑related and, where permitted, limited promotional messages.
2. Message Frequency and Charges
Message and data rates may apply.
Message frequency may vary based on your interactions with us and which Programs you join (for example, number of projects, survey requests, or inbound inquiries).
Your wireless carrier may charge you for text messages according to your mobile plan. You are responsible for any such charges.
3. Opt‑In and Opt‑Out
You may opt in to receive messages from us by, for example, submitting a form on our Website that includes consent language, requesting text or email updates, providing your information during a service interaction, or otherwise agreeing to receive communications.
Opt‑Out Instructions (STOP):
To stop receiving text messages from a Program, reply “STOP” to any message we send you.
After you send “STOP,” we may send you a one‑time confirmation message to confirm that you have been unsubscribed from that Program. After this, you will no longer receive messages from that specific Program, but you may still receive messages from other Programs you have joined (unless and until you opt out of those Programs as well).
Help Instructions (HELP):
If you need assistance with a Program, reply “HELP” to any message or contact us using the information in Section 6 (Customer Support).
You may also contact us directly using the information in Section 6 to request that we stop sending messages via SMS, email, or phone.
4. Carrier Disclosures
Carriers are not liable for any delayed or undelivered messages. Availability of a Program and performance of message delivery may be affected by your carrier’s coverage and network conditions.
5. Post‑Project Survey and Review Requests
After a project or service is completed, we may contact you by phone, SMS/MMS, or email to:
Request that you complete a satisfaction survey.
Collect a Net Promoter Score (NPS) or other rating regarding your experience.
Gather qualitative feedback about the work that was performed.
Ask you to leave a review on public platforms (such as online review or social media sites), at your discretion.
Your participation in surveys, feedback requests, or public reviews is voluntary. Declining to participate will not affect your ability to receive services from us.
6. Customer Support and Contact Information
If you have questions about these Terms or any Program, or if you need help, please contact us:
Phone: (717) 830-8454
Email: jason@teflonroofing.com
Mailing Address: 372 Grant St, Chambersburg, PA 17201
You may also reply HELP to any text message for assistance.
7. Link to Privacy Policy
For more information about how we collect, use, and share your information, including information collected through the Programs and the Website, please review our Privacy Policy below in Section 8 (“Privacy Policy”).
8. Privacy Policy
8.1 Scope
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or interact with our Website or participate in any of our Programs, including our post‑project survey, feedback, and review‑request campaigns.
This policy applies to information we collect through the Website, through our Programs (including SMS/MMS, email, and calls), and through related online interactions. It does not apply to information collected offline (for example, by phone or in person) unless we specifically state otherwise.
The Website and Programs are intended for users located in the United States. If you access the Website or participate in any Program from outside the United States, your information may be transferred to, processed, and stored in the United States.
By accessing or using the Website or participating in any Program, you agree to this Privacy Policy.
8.2 Information We Collect
We collect information in three primary ways: (a) information you provide to us, (b) information collected automatically when you browse the Website, and (c) information collected through cookies and similar technologies used for analytics, advertising, and performance measurement.
8.2.1 Information You Provide Voluntarily
When you submit information through the Website or otherwise interact with us—such as by requesting service, requesting an estimate, scheduling an appointment, starting a chat, contacting us, or participating in a Program—we may collect information you choose to provide, including:
Identifiers and contact information (such as name, email address, phone number, and mailing/service address).
Service request and project details (such as service type, project dates, preferred appointment windows, photos or attachments you upload, and notes you provide).
Communications content (such as messages submitted through forms, chat, SMS/MMS, email, or other channels you use to contact us).
Survey responses and feedback, including NPS scores, ratings, qualitative comments about completed work or your experience, and any other information you choose to share in a survey or review request.
Any other information you choose to submit.
You are not required to provide personal information to browse the Website. However, if you choose not to provide certain information, we may be unable to respond to your request, administer certain Programs, or provide certain services.
8.2.2 Information Collected Automatically
When you visit the Website, we (and our service providers) may automatically collect certain information about your device and your interaction with the Website, such as:
IP address and general location information (such as city/state inferred from IP address).
Device and browser information (such as browser type, operating system, device type, and language settings).
Usage and event data (such as pages visited, links clicked, scroll activity, time spent on pages, and referring/exit pages).
Approximate timestamps, session identifiers, and diagnostic data used for performance, analytics, and security monitoring.
This information helps us operate the Website, measure performance, understand visitor engagement, detect and prevent fraud, and maintain security.
8.2.3 Cookies, Pixels, SDKs, and Similar Technologies
We use cookies and similar technologies (such as pixels, tags, local storage, and SDKs) to help the Website function, to understand how the Website is used, and to support advertising and measurement activities. These technologies may collect information such as your IP address, device/browser characteristics, and your interactions with the Website.
Examples include:
Analytics tools (for example, Google Analytics) to understand Website traffic and usage.
Advertising and conversion measurement tools (for example, Google Ads and Meta Pixel) to help measure the effectiveness of marketing campaigns and deliver ads.
Call tracking tools (for example, dynamic phone numbers) to attribute calls and leads to marketing sources and improve service.
Chat and messaging tools to support customer communications and improve responsiveness.
Some of these technologies may be operated by third parties and may collect information across different websites or online services over time, subject to those parties’ privacy practices.
You can control certain cookies through your browser settings and, where available, through any cookie preference controls presented on the Website. See Section 8.5 for more information.
8.3 How We Use Your Information
We use the information we collect for legitimate business purposes consistent with operating our business, maintaining an effective Website, and running our Programs. Depending on how you interact with us, we may use information to:
Provide and manage services, including responding to inquiries, providing estimates, scheduling appointments, and coordinating project or service delivery.
Communicate with you, including confirmations, reminders, follow‑up communications, and customer support.
Administer post‑project survey, NPS, and feedback Programs, including sending you survey invitations, collecting and analyzing satisfaction scores and qualitative feedback, and following up on issues or questions you raise.
Request that you leave reviews on public platforms, at your discretion, and track whether review requests are sent or completed.
Operate, maintain, and improve the Website and Programs, including troubleshooting, testing, analytics, measuring performance, and improving user experience.
Conduct marketing and advertising activities with your consent, including measuring campaign performance and attributing calls and leads.
Protect against fraud, misuse, and security incidents; enforce our policies; and maintain the safety and integrity of our systems.
Comply with applicable legal requirements and respond to lawful requests.
We do not sell personal information. We do not use information collected through the Website or Programs to make decisions that produce legal or similarly significant effects solely by automated means (for example, automated denial of services).
8.4 Communications and Text Messaging Privacy
If you provide your phone number or email address, you may receive communications from us as described in Sections 1–6 and 8.3.
8.4.1 SMS / MMS Text Messages
If you opt in to receive text messages, we may send SMS/MMS messages related to:
Your current or past projects or services.
Satisfaction surveys and NPS requests.
Qualitative feedback requests about work performed.
Invitations to leave public reviews.
Service‑related messages and, where permitted, limited promotional messages related to our services.
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP.
For help, reply HELP or contact us using the information in Section 6.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share your mobile phone number, text‑message consent information, or opt‑out status with third parties or affiliates for their own marketing or promotional purposes. We may share this information only with service providers that help us deliver text messages (such as messaging platforms, phone companies, and other vendors assisting with SMS delivery) or as required by law.
8.5 Cookies, Interest‑Based Advertising, and Your Choices
8.5.1 Managing Cookies
You can control cookies through your browser settings, including refusing some or all cookies or receiving an alert when cookies are being sent. If you disable cookies, certain features of the Website may not function properly.
If the Website presents a cookie banner or preference center, you can use it to manage certain categories of cookies where available.
8.5.2 Analytics and Advertising Tools
We may use third‑party analytics and advertising tools (such as Google Analytics, Google Ads, and Meta Pixel). These providers may set cookies or similar technologies and collect information about your interactions with the Website to provide measurement, analytics, and advertising services. Information collected through these tools may be combined with other information collected through the Website for the purposes described in this policy.
8.5.3 Global Privacy Control (GPC)
Some browsers or extensions support the Global Privacy Control (“GPC”) signal. Where required by applicable law, we will process GPC signals as a request to opt out of certain processing (such as certain types of “sharing” for targeted advertising under state law). Honoring GPC may be limited by technical constraints and may not apply to all uses of cookies (for example, cookies necessary to operate the Website).
8.5.4 Do Not Track
Some browsers include a “Do Not Track” (DNT) setting. Because there is no common industry standard for interpreting DNT signals, the Website may not respond to all DNT signals. You can use the other controls described in this section to manage cookies and tracking.
8.6 Sharing and Disclosure of Information
We may disclose information collected through the Website and Programs in limited circumstances as described below. We do not sell personal information.
8.6.1 Service Providers
We may share information with vendors and service providers that help us operate the Website, run our business, or deliver the Programs, such as website hosting providers, analytics providers, advertising and measurement vendors, call tracking providers, survey and review‑request platforms, messaging platforms, and customer communication tools. These providers are permitted to use information only to perform services on our behalf and are subject to contractual confidentiality and security obligations. We do not authorize service providers to use personal information for their own independent marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your mobile information will not be sold or shared with third parties or affiliates for promotional or marketing purposes. All categories of sharing described in this Section exclude mobile contact information and text messaging originator opt‑in data and consent; this information will not be shared with any third parties, except service providers that assist us in delivering our text messages or as required by law.
8.6.2 Legal and Safety
We may disclose information if we believe it is necessary to: (a) comply with applicable law, regulation, legal process, or governmental request; (b) enforce our agreements or policies; (c) protect the rights, property, or safety of the Company, our customers, or others; or (d) detect, prevent, or address fraud or security issues.
8.6.3 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our business or assets, information may be transferred as part of that transaction, subject to applicable law and appropriate confidentiality protections.
8.7 Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information collected through the Website and Programs from unauthorized access, use, disclosure, alteration, or destruction. No method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Email, text messages, and chat communications may not be encrypted end‑to‑end and may not be secure. Please do not send sensitive information through these channels.
If you believe your interaction with us is no longer secure, please contact us immediately using the information in Section 6.
8.8 Links to Other Websites
The Website may contain links to third‑party websites or services. We do not control, and are not responsible for, the content, privacy practices, or security of third‑party websites. We encourage you to review the privacy policies of any website you visit.
8.9 Children’s Privacy
The Website and Programs are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided personal information through the Website or a Program, please contact us so we can take appropriate steps to delete it.
8.10 Data Retention
We retain personal information collected through the Website and Programs for as long as reasonably necessary to fulfill the purposes described in this policy, including to provide services, administer Programs (including surveys and review requests), maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. When information is no longer needed, we will take reasonable steps to delete, deidentify, or securely dispose of it in accordance with our retention practices and applicable law.
8.11 Changes to These Terms and This Policy
We may update these Terms & Conditions and this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this document. Your continued use of the Website or participation in any Program after changes are posted means you accept the updated Terms.
8.12 Privacy Rights and Choices (U.S. Residents)
Depending on where you live, you may have certain rights regarding personal information, which may include the right to:
Confirm whether we collect or process personal information about you and request access to it.
Request correction of inaccurate personal information.
Request deletion of personal information, subject to certain legal exceptions.
Request a copy of personal information in a portable format.
Opt out of certain uses of personal information, including certain forms of targeted advertising conducted through cookies and similar technologies.
Appeal a decision regarding your privacy rights request, where required by applicable law.
The availability and scope of these rights may vary by jurisdiction.
How to Exercise Your Rights
To submit a privacy request, contact us using the information in Section 6. We may need to verify your identity before completing your request. Where permitted by law, you may designate an authorized agent to submit a request on your behalf. If your request is denied, you may have the right to appeal our decision by contacting us and stating that you are submitting an appeal.
Cookie and Advertising Choices
You can control cookies and similar technologies by:
Adjusting your browser settings to block or delete cookies.
Using any cookie preference tools or banners that may be available on the Website.
Using certain browser signals (such as Global Privacy Control) that communicate your preference to opt out of certain cookie‑based uses, where required by applicable law.
Please note that blocking cookies may affect the functionality of the Website, and some cookies are necessary for the Website to operate.
No Sale of Personal Information
We do not sell personal information for money. However, we may allow certain third‑party partners to collect information through cookies and similar technologies for analytics, advertising, and measurement. You can opt out of certain cookie‑based advertising through the controls described above.
372 Grant St,
Chambersburg, PA 17201
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